Reference

Privacy Policy Made Clear For You

Your account, wallet and lobby activity on 0ff are handled under this Privacy Policy, including sign-in data, KYC checks, device signals and payment records linked to UPI, Paytm…

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What This Policy Covers For India

0ff Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies when you open an account, verify your profile, enter the lobby, use customer care, or make wallet requests through payment routes such as UPI, Paytm and PhonePe. We collect only the data needed to run your account, protect access, process payments, meet

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legal duties and respond to your requests. That may include name, contact details, date of birth, device data, IP address, transaction references, KYC files, cookie choices and support messages. We do not sell your personal data. We may share limited data with payment partners, identity-check providers,
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fraud-prevention tools, hosting vendors and legal authorities when required. Access and eligibility depend on local law and remain available only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach Us About Your Data

If you have a privacy request, start from the account help area so we can confirm you are contacting us from the profile concerned.

Account Help Use the help button inside your account for privacy requests tied to login, KYC, wallet records or cookie choices. We can check your session and reply without asking you to repeat details already on file.

Email Request Email us from the address linked to your account when you need a copy, correction or deletion check. Include your username only, not card screenshots or extra identity files unless we ask.

Payment Query For UPI, Paytm or PhonePe privacy questions, share the transaction reference shown in your wallet history. We use that reference to trace records without exposing more payment data than needed.

ACCOUNT PRIVACY

How We Handle Your Privacy Requests

Privacy care is part of account operation, not a separate promise hidden away from the lobby. We separate payment references from gameplay records where practical, restrict internal access, and keep logs for…

Data Collection

We collect account details, contact records, device signals, KYC files and wallet references when they are needed for access, payment handling, support replies or legal duties connected with your profile.

Cookie Use

Cookies help keep you signed in, remember language choices and detect risky access patterns. You can change browser settings, but some account features may need session cookies to work correctly.

Payment Records

UPI, Paytm and PhonePe records are stored with transaction IDs, timing and account status. We use them to match deposits, check withdrawals and answer disputes raised through support.

Security Checks

We use login alerts, device checks and verification steps to reduce account misuse. If a request looks unusual, we may pause the privacy action until your identity is confirmed.

Retention Periods

Some data can be deleted after account closure, while payment, KYC and dispute records may need to remain for legal or audit reasons. We explain the reason when retention applies.

Correction Requests

You can ask us to correct contact details, profile spelling, document status or communication choices. For changes that affect verification, we may request a new document or confirmation step.

Privacy Policy Questions We Answer Often

These answers explain how your data rights work when you hold an account with us in India. They cover access, correction, deletion, cookies, payment records and support contact. If your request needs identity confirmation, we will ask only for what is needed to match the account and protect your privacy.

It covers account details, login records, KYC files, payment references, support chats, device data, cookie choices and security logs connected with your profile. It also explains when limited sharing may happen.

Yes, you can request a copy through account help or email from your registered address. We may verify your identity before sharing account records, payment references or support history.

We use payment references to match deposits, process withdrawal checks, investigate failed transfers and answer wallet questions. We do not need your full payment app history for these actions.

You can ask us to correct inaccurate details or delete eligible data. Some KYC, payment and dispute records may remain where legal duties or security checks require retention.

Cookies help manage sessions, language settings and device recognition. You can change browser controls, though turning off required session cookies may affect login, account safety checks and saved preferences.

Support messages are available only to teams that need them for account help, payment tracing, safety checks or legal response. We keep access limited and use records to resolve your request.

Use account help for faster matching, or email from your registered address with your username and request type. Do not send extra identity files unless our team asks for them.

Privacy Policy Made Clear For You

Reach Us About Your Data

How We Handle Your Privacy Requests

Data Collection

Cookie Use

Payment Records

Security Checks

Retention Periods

Correction Requests

Privacy Policy Questions We Answer Often

01 What personal data does this Privacy Policy cover?

02 Can I ask for a copy of my data?

03 How do you use UPI, Paytm and PhonePe data?

04 Can I change or delete my account details?

05 Do cookies affect my privacy choices?

06 Who can see my support messages?

07 How do I contact 0ff about this policy?

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